May 17, 2024

New Customer Support Portal!

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We are thrilled to announce the launch of our new Customer Support Portal, designed exclusively to enhance your experience with Campaign Registry. We invite you to take advantage of this valuable tool, which promises to streamline your support interactions and empower you with greater control over your queries.

The TCR Customer Support Portal offers a range of features aimed at simplifying your workflow:

  1. Create Support Tickets Directly: With just a few clicks, you can create support tickets for any issues or inquiries you may have, ensuring prompt attention from our dedicated support team.
  2. Track Ticket Status: Keep tabs on the status of your support tickets in real-time, allowing you to stay informed every step of the way.
  3. Access Solutions to Common Problems: Our portal provides access to a repository of solutions to common problems and frequently asked questions, enabling you to troubleshoot issues independently.
  4. View Prior Tickets: Easily access your previous support tickets to review solutions or track the resolution of past issues, promoting continuity and efficiency in your support interactions.

It’s important to note that while the portal offers a convenient channel for support, you are not required to use it exclusively. You can still reach out to us via email at support@campaignregistry.com, and our team will be more than happy to assist you.

We sincerely hope that you find our new Customer Support Portal to be a valuable addition to your toolkit. Your feedback and suggestions are always welcome as we strive to continually improve and tailor our services to meet your evolving needs.

Thank you for choosing TCR as your partner in messaging excellence. We look forward to serving you through our new support portal.

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